Clear & digital operating procedures will provide solid performance criteria for installers. Their organisation will be educated / certified according to the specific rules provided by the vendor. Detailed job skills are part of each job assignment.

As a vendor, you and your customers will rely on optimal lean operational processes.

Depending on your business needs, we will identify, pre-select and introduce new installation partner organisations from across the EMEA region to you.

We will pre-qualify such organisations according to the ideal project profile and initiate discussions with candidates. Pre-qualification and due diligence will lead into a best fitting introduction of both parties.

Once you have selected the ideal candidate, we will guide the  partner through the vendor onboarding process. Helping them to prepare the right documents on time and managing their expectations.

We will facilitate meetings and negotiations until the contract is signed between the parties.

After contract signature between the parties, we will support the initial field roll out period, ideally as a pilot phase for a selected region / team / product range. Helping the installation partner to understand and execute the business processes of the vendor, from scheduling logistics, activation procedures to billing.

We will ensure, that the start of collaboration is smooth, by aligning both parties on a joint project plan and managing the expectations.

With the end of the pilot phase, the installation partner is ready to become fully operational. Taking on the role of hypercare, we will support the business expansion across the assigned region. 

Supporting training and logistics procedures, monitoring activities and KPIs by project planning and making decisions regarding local procedures and requirements. Eventually ending with the transition to routine operations and the final hand over to the vendor’s operations team.

What is the best approach to role out a major project across international borders? How to service volume sales to SMB customers in remote regions? Which skills & tools are required to implement a specific product or mobile asset?

With our experience and unique network, we are able to anticipate and address all project needs upfront. Together we design and roll-out the best installation scenario for your business circumstances.

Our network of partners provides best-in-class solutions for your installation needs.

They are sizeable organizations with scheduling processes, certified field engineers and often operating their own fixed location installation facilities.

All our partners can manage advanced billing procedures and are financially sound to support monthly billing cycles with aggregated invoices for multiple jobs.

“The best plan does not survive  the first real-world contact.”

In our experience, preparation, anticipation and transparency to all stakeholders are key for any customer implementation and roll-out scenario.

We provide pro-active project management, close monitoring of KPIs and regular review meetings with all parties.

Failure is not an option.